Aged care IT support in Mandurah and Peel

Mandurah’s dedicated Aged Care IT specialists — Supporting residential and community Aged Care Facilities across Mandurah and the broader Peel region.

Bluebird IT Team Photo

Mandurah’s aged care IT specialists

Mandurah and Peel is our home region — our office is on Anstruther Road, and a number of the aged care providers we support are within a short drive. Bedingfeld Park is among them: a not-for-profit provider we have worked with over several years, where cost-effectiveness and a genuine working relationship matter as much as response times.

The Peel region has a growing older population, and providers here are expanding into it — new wings, new sites, more staff moving between buildings. That growth is an IT problem as much as a construction one: wireless that reaches the new wing, care platform accounts provisioned before staff start, and a network that will take the next expansion without being rebuilt.

We support Leecare, Clinical Manager, e-Tools and Care Systems locally, and being nearby means onsite is a short drive rather than a scheduled visit.

Care management software we support

We provide specialist IT support for the care management platforms used by residential and community aged care providers across Mandurah and the Peel region, including:

Leecare

Specialist support for Leecare’s Platinum suite — including installation, configuration, upgrades, and troubleshooting integrations with clinical and administrative workflows.

Clinical Manager

Support for Telstra Health’s Clinical Manager, the residential aged care platform formerly known as iCareHealth — covering clinical documentation,
care planning, assessments and AN-ACC funding workflows.

e-Tools

Support for the e-Tools Software suite across residential and home care — covering the compliance, claiming and funding administration modules WA providers depend on, and the infrastructure they run on.

Care Systems

Comprehensive IT support for Care Systems — covering implementation, maintenance, and integration with your broader IT infrastructure.

Why do Mandurah aged care facilities choose Bluebird IT?

Genuinely local

We are based at 114B Anstruther Road, Mandurah — not a Perth company with a Mandurah postcode. When your aged care facility needs support, we’re right here in the community.

Community award winners

We were proud winners of the Alcoa Peel Business Excellence Awards — Community Engagement category in 2024. Our commitment to the Mandurah community is genuine — we volunteer as firefighters, donate blood and support local organisations.

Fast response times

In a care environment, IT downtime has direct consequences for resident wellbeing and staff safety. That’s why we prioritise aged care clients with fast response times and a local team you can actually reach — no overseas call centres, no tickets lost in a queue.

Fixed-price managed service agreements

Predictable monthly IT costs with no surprise invoices — so Mandurah healthcare organisations can budget with confidence and call us as often as they need.

Bluebird IT technician providing IT support for a WA healthcare provider

What our clients say

We have used Bluebird IT for many years, and as a not-for-profit organisation, we value both the cost-effectiveness of their services and the strong relationship we have built with their team.

They have consistently provided valuable support and continue to go above and beyond to meet all of our IT needs. Nothing is ever too much trouble, and the team is always responsive, knowledgeable, and willing to help.

We highly recommend Bluebird IT to any organisation looking for reliable, professional, and customer-focused IT services.

Zoe, CEO
Bedingfeld Park

Explore our other healthcare IT services

Bluebird IT supports the full spectrum of WA healthcare — not just Aged Care. If your organisation works across multiple healthcare settings or you know colleagues in other sectors, we’d love to help them too.

We provide specialist IT support for GP Practices and medical centres across WA, including expert support for Best Practice and Medical Director clinical software. We also support NDIS Organisations with MYP, ShiftCare and CareMaster, and Private Hospitals with FYDO, Civica DOX and RiskClear.

We also supply VoIP phone systems for Peel region aged care, supported from our Mandurah office.

Have a question before getting in touch? Visit our Frequently Asked Questions page for answers to the most common questions about working with Bluebird IT.

Your next steps

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Bluebird IT healthcare IT specialist meeting with client

Let's talk

We'll learn about your organisation, your clinical systems, and what's keeping you up at night.

Bluebird IT technician providing managed IT support for WA healthcare providers

Choose your plan

If we're the right fit, you'll select the IT service agreement that best suits your organisation.

Bluebird IT providing managed IT support for WA healthcare providers

Focus on resident care

With Bluebird IT managing your technology, your team can do what they do best — delivering outstanding care to your residents.