Modern 3CX phone systems, designed and supported from our office at 114B Anstruther Road, Mandurah.
Bluebird IT is based at 114B Anstruther Road, Mandurah — so when we say local phone system support, we mean it literally. We design, install and support 3CX VoIP systems for healthcare organisations and businesses across Mandurah and the Peel region, and unlike a telco, the team that installs your system is the same team that answers when you call about it in two years’ time.
3CX replaces ageing phone lines with a modern system running over your internet connection. Desk handsets for reception, the 3CX mobile app for anyone who works away from a desk, softphones on computers for admin staff — every person gets the setup that fits their role, all on your organisation’s number. Auto-attendant menus route callers to the right person, call queues handle busy periods gracefully, voicemail arrives in your email so nothing gets missed, and call recording is available where you need it. When you grow, the system grows — a new staff member is a licence and a handset, not a project.
We work exclusively with healthcare organisations across WA, and Peel is our home patch — we support GP practices, aged care facilities and NDIS providers throughout Mandurah and the surrounding region, and we understand that in a care setting a dead phone line is an operational incident, not an inconvenience. Your phone system is covered by the same agreement as the rest of your IT: fixed monthly pricing, and a typical response time of under 5 minutes during business hours.
We handle the entire changeover: an assessment of your current lines and call flow, number porting from your current provider so your numbers don’t change (carrier porting timeframes are the pacing item — we manage them and schedule cutover to avoid disruption), installation and testing of every extension, and training for your team before go-live. Most switches complete without your callers ever noticing anything happened.
Yes — we’re at 114B Anstruther Road, Mandurah. Call ahead on (08) 9548 3077 and we’ll make sure the right person is available.
No — we port your existing numbers across as part of the project. Your patients and customers keep calling the number they’ve always known.
Pricing depends on how many extensions and handsets you need, which is why we quote fixed prices after a short assessment rather than publishing a one-size-fits-nobody rate. What we can promise up front: a fixed monthly fee with no per-call surprises, and no separate maintenance contract.
Voice calls use a surprisingly small amount of bandwidth, but quality matters more than speed. We test your connection as part of the assessment and tell you honestly whether it’s up to the job before you commit.
Mandurah is home for us, and Peel practices get the shortest drive we offer when something needs hands on it. For the full picture of what a 3CX system includes and how the rollout runs, see our VoIP phone systems for WA healthcare overview.
Book a free consultation — we’ll assess your current phone setup, show you what 3CX would look like for your practice, and give you a fixed price for the switch.
VoIP phone systems across WA:
Perth | Rockingham | Mandurah & Peel | South West WA | Remote & Regional WA
