Reliable, compliant IT infrastructure — so your team can focus on delivering outstanding care.
Running an aged care facility means navigating some of the most demanding regulatory, privacy and operational requirements in the healthcare sector. Your IT systems don’t just support administration — they support the delivery of care to some of Australia’s most vulnerable people.
Bluebird IT brings over 20 years of healthcare IT experience to aged care providers across Western Australia. We understand the pressure your team is under, the software platforms you rely on, and what it means when systems fail in a care environment. Our job is to make sure they don’t.
We provide specialist IT support for the care management platforms used by residential and community aged care providers across WA, including:
Specialist support for Leecare’s Platinum suite — including installation, configuration, upgrades, and troubleshooting integrations with clinical and administrative workflows.
Support for Telstra Health’s Clinical Manager, the residential aged care platform formerly known as iCareHealth — covering clinical documentation,
care planning, assessments and AN-ACC funding workflows.
Support for the e-Tools Software suite across residential and home care — covering the compliance, claiming and funding administration modules WA providers depend on, and the infrastructure they run on.
Comprehensive IT support for Care Systems — covering implementation, maintenance, and integration with your broader IT infrastructure.
We do not split our attention across retail, construction and legal. Every client we have is a healthcare organisation.
That is our typical first response during business hours.
No account manager sitting between you and the person who fixes the problem, and no explaining your setup from scratch every time.
Stuart has spent over two decades working with WA healthcare organisations, from single-site clinics to remote and regional providers.
We have used Bluebird IT for many years, and as a not-for-profit organisation, we value both the cost-effectiveness of their services and the strong relationship we have built with their team.
They have consistently provided valuable support and continue to go above and beyond to meet all of our IT needs. Nothing is ever too much trouble, and the team is always responsive, knowledgeable, and willing to help.
We highly recommend Bluebird IT to any organisation looking for reliable, professional, and customer-focused IT services.
Highly recommend, great service and they’re always happy to fix our computer stuff ups promptly.
Bluebird IT supports the full spectrum of WA healthcare — not just Aged Care. If your organisation works across multiple healthcare settings or you know colleagues in other sectors, we’d love to help them too.
We provide specialist IT support for GP Practices and medical centres across WA, including expert support for Best Practice and Medical Director clinical software. We also support NDIS Organisations with MYP, ShiftCare and CareMaster, Allied Health practices with Cliniko, Splose and Penelope, and Private Hospitals with FYDO, Civica DOX and RiskClear.
We also supply and support VoIP phone systems for aged care facilities, including pre-configured handsets shipped to remote sites.
Have a question before getting in touch? Visit our Frequently Asked Questions page for answers to the most common questions about working with Bluebird IT.
Bluebird IT provides specialist aged care IT support right across Western Australia — from the Perth metropolitan area to remote and North WA. Whether your facility is in metropolitan Perth, regional South West WA or a remote northern community, we deliver the same specialist Leecare, Clinical Manager (formerly iCareHealth), e-Tools and Care Systems expertise to every client relationship.
Find your location below to learn more about how we support aged care facilities in your area:
We'll learn about your organisation, your clinical systems, and what's keeping you up at night.
If we're the right fit, you'll select the IT service agreement that best suits your organisation.
With Bluebird IT managing your technology, your team can do what they do best — delivering outstanding care to your residents.
