We support the systems allied health practices depend on — including Cliniko, Splose and Penelope — keeping the infrastructure, security and connectivity behind them reliable.
Bluebird IT is based in Mandurah. Peel practices are the closest clients we have, and when something genuinely needs a person in the room, local means the same day rather than a scheduling conversation.
Peel has an older population than the state average, and that shapes the allied health mix. Physiotherapy, podiatry, occupational therapy and exercise physiology carry heavy demand here, much of it delivered to clients who cannot easily travel.
That produces a specific pattern we see constantly: clinicians who spend a substantial part of the week outside the practice, working in residential aged care facilities, retirement villages and clients’ homes. The IT question stops being about the clinic and becomes about whether a therapist can safely reach client records from a building whose network belongs to somebody else.
The region also has a high concentration of NDIS-funded allied health delivery, which brings its own obligations around information management and continuity of supports under the NDIS Practice Standards for registered providers.
Secure remote access to practice systems from aged care facilities, homes and vehicles
Mobile device management for laptops, mobile phones and tablets that leave the building daily
Device encryption and controls so a lost tablet is not a notifiable data breach
Internet with failover, so a single internet provider fault does not stop a clinic day
The network and integration path behind HICAPS and Tyro terminals to your software
Reliable Telehealth sessions that makes sure the platform, audio and video is priority for sessions that cannot be rescheduled easily
Company data backed up, tested, and recoverable
Endpoint protection, threat detection, email security, and application control
Licensing, migration, mailboxes, SharePoint, and secure file sharing
A therapist working inside an aged care facility should not be depending on that facility’s network to reach client records. It is outside your control, you have no visibility of its security, and it will fail at the worst moment. Properly configured mobile access solves it permanently.
Where notes are written offline and stored locally, a lost or stolen device becomes a privacy incident rather than an inconvenience. Encryption, device management and remote wipe change the consequence entirely.
Files on one computer in the back office and local logins on each machine work until the day you open a second location. Sorting out identity and cloud file storage first makes expansion straightforward instead of painful.
We are based in Mandurah and support practices across the Perth metropolitan area as part of our allied health IT support across Western Australia.
We are in Mandurah, not running a Mandurah landing page from somewhere else. We support practices as part of our allied health IT support across Western Australia.
Our typical response time is under 5 minutes during business hours, and most issues are resolved remotely well before anyone would have arrived on site — but when a visit is the right answer, we are close.
There are four of us and you will know all four. No account manager between you and the person who fixes the problem.
We are based in Mandurah. Peel practices are the closest clients we have, and when a problem genuinely needs someone in the room, being local means the same day rather than a scheduling conversation. Most issues are still resolved remotely and quickly, but the option matters.
Yes, and this is worth setting up properly rather than working around. The facility’s wireless network is not yours to control, and a clinician should not be relying on it for access to client records. We configure secure remote access that works over mobile data as well as facility wifi, with the security controls that keep information protected on a device that spends its day outside your building.
Identity and file access. If clinicians have local logins on individual machines and files live on one computer in the back office, a second site turns into a second island and the problems compound. Moving to properly managed identities and cloud file storage before you expand is far less disruptive than untangling it afterwards.
Tell us what your practice runs and where it hurts. We will tell you honestly whether we are the right fit.
Allied health IT support across WA:
Perth | Rockingham | Mandurah & Peel | South West WA | Remote & Regional WA
